jilidd Privacy Policy

When you register and use jilidd, we collect personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect identity verification documents such as a government-issued ID when required to comply with applicable Philippine regulations. During your use of the platform, we automatically collect technical data including your IP address, device type, browser information, and session activity logs. Payment-related information such as your GCash or Maya account details and transaction history is also recorded to process deposits and withdrawals securely.

We only collect information that is relevant and necessary for the purposes described in this policy. You are not required to provide optional information, but doing so may improve your experience on the platform. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012.

jilidd uses the personal information we collect to operate and maintain your account, process your deposits and withdrawals, and deliver the gaming and sports entertainment services you have signed up for. Your data allows us to verify your identity, confirm your eligibility to participate on the platform, and comply with our obligations under Philippine gaming regulations. We also use your information to send you important account notifications, transaction confirmations, and service updates that are necessary for the proper functioning of your account. Where you have opted in, we may use your contact details to send you promotional communications about new games, platform features, or special offers available to Filipino players. You can opt out of marketing communications at any time by contacting our support team or updating your account preferences.

We may also use aggregated and anonymised data for internal analytics purposes, such as understanding how players navigate the platform and identifying areas for improvement. This aggregated data does not identify you personally and is used solely to enhance the overall player experience. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data with trusted service providers who assist us in operating the jilidd platform, including payment processors, identity verification providers, and cloud infrastructure partners. These third parties are contractually bound to handle your data securely and only for the specific purposes for which it was shared. All service providers we work with are required to maintain standards of data protection that are consistent with applicable Philippine law.

We may also disclose your personal information where required to do so by law, court order, or the direction of a competent Philippine regulatory authority. In the event of a business transfer, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will always take reasonable steps to ensure that your data remains protected in any such circumstances.

jilidd uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session when you are logged in, and remember your preferences between visits. Essential cookies are required for the platform to function correctly and cannot be disabled. These include session cookies that keep you logged in during your visit and security cookies that help protect your account from unauthorised access. We may also use functional cookies to remember your language and display preferences, and performance cookies to collect anonymised data about how pages are used so that we can improve the platform over time.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the platform and your ability to access some features. By continuing to use jilidd after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. All data transmitted between your device and the jilidd platform is encrypted using industry-standard SSL/TLS protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform and the data it holds.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect that your account has been compromised. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012.

As a Filipino player on the jilidd platform, you have a number of rights in relation to your personal data under the Data Privacy Act of 2012. You have the right to access the personal information we hold about you and to request a copy of that data in a commonly used format. You also have the right to request correction of any inaccurate or incomplete information, and to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. If you believe that your data has been processed in a manner that is inconsistent with this policy or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of your data rights, please contact the jilidd support team with your request. We will respond to all verified requests within the timeframe required by applicable Philippine law. We may need to verify your identity before processing your request to ensure that your data is not disclosed to an unauthorised person. There is no charge for making a data rights request, though we reserve the right to charge a reasonable fee for requests that are manifestly unfounded or excessive.

jilidd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top. We encourage you to review this policy periodically so that you remain informed about how we handle your personal information. For material changes that significantly affect your rights or the way we process your data, we will provide a notice on the platform prior to the changes taking effect.

Your continued use of the jilidd platform after any updates to this policy have been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange closure of your account. We are committed to being transparent about our data practices and will always aim to give you adequate notice of any significant changes.